Privacy Policy


1.1. This Privacy Policy applies to your use of the Xfinite website MzaaloNation (together the “Services”).

1.2. Our Services offer opportunities to interact with you in many different ways and when we interact with you, we may collect information from you including personal data. You trust us to look after that information and we are committed to protecting your rights and your privacy.

1.3. When we refer to Xfinite, we, us and our, we mean Xfinite Technologies FZE, a limited liability company with its address at Unit No. CVT FLOOR 02-02.01-2, Dubai World Trade Centre Complex, Sheikh Zayed Road, PO box 340719, Dubai, UAE.

1.4. When we refer to user, your and you, we mean users of our Services.

1.5. When we refer to Personal Data, we mean any information about an individual from which that person can be identified. It does not include data where the identity has been removed, which is referred to as anonymous data.

1.6. This Privacy Policy explains how we collect, store, process and use your Personal Data as part of our Services. It also describes the choices available to you regarding our use of your Personal Data and how you can access and update your Personal Data.

1.7. This Privacy Policy is in accordance with Federal Decree – Law No. 45/2021 on the Protection of Personal Data and under the supervision of the Dubai Virtual Asset Regulatory Authority (VARA), as amended from time to time (the 'Data Protection Legislation').


2.1. We may obtain Personal Data about you from the following sources

  1. when you visit our website
  2. when you contact us via our email; and
  3. Expand

2.2. The types of Personal Data you provide to us may include :

  1. Contact information (such as name, postal address, email address, and mobile or other phone number and other similar informations);
  2. Expand

2.3. Technical information, for example, the type of device (and its unique device identifier) you use to access our site, the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform; and

2.4. There are third-party links on our website, which will take you to third-party websites [to purchase tokens]. Unless otherwise indicated at the time that you provide your personal data, any personal data collected by these third parties is not provided to us. This Privacy Policy does not address any data collection by any third parties.


3.1. We will use the information you provide to

  1. Chat with you or respond to your inquiries via email or contact forms on our website
  2. Send you promotional materials or other marketing communications through various channels (for example via email);
  3. Tailor ads displayed to you on our site and elsewhere to your interests and history with us; and
  4. Comply with applicable legal requirements, relevant industry standards and our policies.

3.2. We also may use the information in other ways for which we provide specific notice at the time of collection. The information collected is necessary for the purposes set forth above. Without this information, you may not be able to take advantage of some of our Services.

3.3. We have set out below the legal basis for our use of your Personal Data. We will use the information you provide for the above purposes if

  1. Service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting
  2. Other third parties with your consent.

3.4. We do not disclose Personal Data we collect about you, except as described here. We may share your personal data with

  1. if we are required to do so by law or legal process,
  2. to law enforcement authorities or other government officials, or
  3. when we believe disclosure is necessary or appropriate to protect the public interest (for example to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity).

3.5. In addition, we may disclose information about you

  1. if we are required to do so by law or legal process
  2. to law enforcement authorities or other government officials, or
  3. when we believe disclosure is necessary or appropriate to protect the public interest (for example to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity).


4.1. You have certain rights and choices in connection with the personal data we collect from you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below

  1. Email opt-out - You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You also may opt out of receiving marketing emails from us by emailing us at
  2. Push notifications and in-app alerts and updates - With your consent when you visit our website or, if applicable, when you download one of our mobile applications, we may provide you with the option to opt in to receive push notifications from us on your web brow justify-content-centerser or on your mobile device in connection with that mobile application. These push notifications may include promotional communications regarding our Services. You may, after downloading the applicable mobile application, opt out of receiving push notifications by adjusting the settings on your mobile device. Opting out of push notifications will not affect other communications you receive from us, such as email communications. You also may receive alerts and updates within our mobile applications regarding our products and services or your accounts with us. To opt out of receiving these alerts and updates, you may uninstall the applicable mobile application from your mobile device

4.2. Withdrawing Consent - You may also withdraw any consent you previously provided to us at any time with effect for the future by contacting us as indicated below. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.

  1. Subject to Data Protection Legislation, you have the right to request access to and correction or erasure of the Personal Data we maintain about you, or to request the restriction of our use of this information, as appropriate. You also have the right to object at any time to the use of your Personal Data for direct marketing purposes, including profiling related to direct marketing. For all other purposes, you may object at any time to the use of your Personal Data, on grounds relating to your particular situation, in accordance with Data Protection Legislation. These rights may be limited in some circumstances under Data Protection Legislation. We may take reasonable steps to verify your identity before granting access or making corrections. You may exercise these rights by contacting us as indicated below
  2. Subject to Data Protection Legislation, you have the right to receive, in a structured and machine-readable format, the Personal Data that you have provided to us about you, with your consent or based on a contract to which you are party. You also have the right to have this information transmitted to another data controller, where it is technically feasible. You may exercise this right by contacting us as indicated below. You also may lodge a complaint with a data protection authority


5.1. Data Transfers- we may transfer the Personal Data we collect about you to our affiliates and third-party service providers to countries other than the country in which the information was originally collected, where necessary to fulfill the purposes described in this Privacy Policy and your Personal Data may be processed and stored outside of your country of residence. Those countries may not have the same data protection laws as your country of residence and your Personal Data will be subject to applicable foreign laws. When we transfer your information to other countries, we will protect that information in the manner described in this Privacy Policy. We have also implemented appropriate safeguards to ensure such a level of data protection when transferring your personal data.

5.2. Data Retention- We will retain your Personal Data for as long as we deem necessary or appropriate, including to comply with Data Protection Legislation, resolve disputes and enforce our agreements. If you wish to receive marketing communications, we will keep the information necessary to send you these communications following the end of our customer relationship or following their collection, if you are a prospective customer. For additional information about data retention policies, please contact us as indicated below.

5.3. How We Protect Personal Data- The security of your Personal Data is important to us. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. Our Services use appropriate technical and organisational security measures to protect your Personal Data. The measures used are designed to provide a level of security appropriate to the risk of unauthorised or unlawful processing of your Personal Data. Unfortunately, the transmission of Personal Data via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to us through our Services. Any transmission is at your own risk. Once we have received your Personal Data, we will use strict procedures and security features to try to prevent unauthorised access. Please note that no website or online service can ever be guaranteed as 100% secure and you should take reasonable precautions to protect your Personal Data (for example, by sharing Personal Data only with operators of websites and other digital platforms that you trust, by keeping any login details secure and confidential and by using antivirus software on your devices).

5.4. Links to Other Websites- Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

5.5. Updates to Our Privacy Policy- This Privacy Policy may be updated periodically to reflect changes in our privacy practices. This Privacy Policy was last updated on 17th March 2023


We and our Service Providers use cookies and other technologies (such as web beacons), as well as resettable device identifiers, for various reasons. We want you to be informed about our use of these technologies, so this section explains the types of technologies we use, what they do, and your choices regarding their use.  

Cookies and similar technologies, web beacons, and resettable device identifiers
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use other technologies such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.
We use these types of technologies for various reasons, like making it easy to access our services by remembering you when you return; to provide, analyze, understand and enhance the use of our services; to enforce our terms, prevent fraud; to improve site performance, monitor visitor traffic and actions on our site; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites.

By using the Site, you consent to our cookies, which are basically files that web servers place on your Device. The use of cookies on the Site allows you to enjoy more seamless visits to the Site and more accurately measures your behaviour on it.  

There are two types of cookies that we may use: session and persistent.  

  • Session cookies exist only during an online session and are removed from your Device when you close the browser software.  
  • Persistent cookies remain on your Device after the browser has been closed. While the cookies used on the Site do not identify you personally, they recognize your browser, unless you choose to identify yourself voluntarily. 

You may choose to identify yourself for any one of the following reasons: by asking the browser to remember your username and password, or by requesting more information on any content or service available on the Site. You may prevent the installation of cookies through your browser settings; in which case not all functionalities of the Site may be available to you depending on the browser settings. You may also configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. 

We may also use Web Beacons in combination with cookies to understand how you interact with Site. Web Beacons are typically transparent graphic images that are placed on the Site or in an email and allows the Site to measure your actions in opening the page that contains the Web Beacon. We may also use other asynchronous methods and/or technology in combination with / without other tracking technologies to understand a User’s interaction with Site and content residing therein. This Site may use a web analytics service provider who may use an Analytics Tool. Analytics Tools use cookies, text files, SDKs, APIs that are stored on your Device and allow an analysis of your use of the Site. The information generated by the cookie about your use of the Site, including the IP address, may be transferred to, and stored on a server of analytics service provider, which may not be located within UAE and/or users-based territory and who may use such information, to analyse your use of the Site, to create reports about the web site activities and to provide further services associated with the use of the Site. Furthermore, it may transfer such information to third parties, to the extent legally required or if such third parties process the data on behalf of the service provider. By using the Site, you consent to such transfer of Personal Information including storage on servers not located within UAE and/or any users-based territory.


If you have any questions or comments about this Privacy Policy or if you would like to exercise your rights, you can contact us at

Please read the above carefully to understand our views and practices regarding your personal data and how we will treat it. We may update this policy at any time at our own discretion.

Last Updated on: 24th November 2023.